Frequently Asked Questions
Q: Help with sizing?
A: https://emilyrosegems.com/pages/ring-sizer

Q: Do you respond to email?
A: No. We are a super small business and prefer to keep all communication in one place. For this, we have chosen instagram. Please comment here publicly any questions, concerns, or comments. Asking for info on an order should look like "can I have a shipping update on order #1234?" 

Q: Can I exchange my rings? They don't fit.

A: Send back anything you don't want for a refund or store credit.

Q: Do you make the rings?
A: I personally design the rings. They are made by hand in Jaipur, India by a talented team of jewelers
Q: Can you help me track my order?
A: Try searching by order number, email or phone number when you click "track orders" at the top menu bar, or click here
Q: How can I polish the stone on my ring?
A: Try rubbing it with a scrap of denim and some toothpaste. Click here for more care tips
Q: How can I clean the silver on my ring?
A: I love this affordable cleaning cloth on Amazon: https://amzn.to/4dgvPOX
Q: Do you sell wholesale?
A: We do! Use code "WHOLESALE2023" to get wholesale pricing. (Must have 20 items in the cart for the code to work.)
Q: How big are the stones?
A: The measurements for each stone are in their description. 
Q: Are the rings sterling silver?
A: Yes, everything is 925 sterling silver
Q: Is your jewelry hypoallergenic?
A: Yes, everything is hypoallergenic. We use only Sterling Silver, 14k Gold and Cotton Thread in our jewelry pieces.